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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shanaysia

Shanaysia

September 2, 2026

5  out of  5
rating by Shanaysia
"Good morning! Ms. Tujuana Mulcahy was veryyyy helpful and made sure I understood everything that I asked about . I appreciate her a lot! I was so worried about my insurance and she calmed my nerves a lot form the information she gave me! AWESOME HELP , GREAT CUSTOMER SERVICE and very calm and nice ❤️"
We responded:
"Thank you so much for your wonderful feedback of us here at Jana Lake’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jana Lake’s Insurance Team "
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Maria Antunez

September 1, 2026

5  out of  5
rating by Maria Antunez
"Brianna is the best! Every time I’ve been to the office Shes so kind and willing to help. She is very knowledgeable . If you are looking for car insurance or supplemental insurance she is your go to . You are not just a policy number, Brianna actually cares about your situation and will explain what State Farm Jenna Lake offers in detail . Thank you Brianna for you kindness, attention, and willingness to help !!"
We responded:
"Thanks so much for the amazing review, Maria! We really appreciate your support here in Wilson. Just reach out anytime if you need us - we’re here for you. "
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Tamika Scarboro

August 28, 2026

5  out of  5
rating by Tamika Scarboro
"This insurance company is amazing by far. They are willing to help you understand your policy and why if any changes come about."
We responded:
"Thank you so much for your kind review, Tamika!  If you need insurance assistance, we are just an email or call away! - Jana Lake, your State Farm Agent   "
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Shamekia Andrews

August 26, 2026

5  out of  5
rating by Shamekia Andrews
"Brianna was phenomenal!!! Not only did I save by bundling my policy but she gave me confidence that I chose the right place."
We responded:
"Thank you so much for your kind review, Shamekia!  If you need insurance assistance, we are just an email or call away! - Jana Lake, your State Farm Agent   "
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Tondra Talley

August 26, 2026

5  out of  5
rating by Tondra Talley
"Brianna was super helpful and attentive to my needs in several different facets of services. I am appreciative of her guidance and assistance."
We responded:
"Thank you for the 5-star review of Jana Lake’s team - we really appreciate your kind words! "
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Jacqueline Simms

August 25, 2026

5  out of  5
rating by Jacqueline Simms
"Have my vehicles insured they are the best in helping me out with anything. Thanks so much for everything Mrs Simms"
We responded:
"Hi Jacqueline, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jana Lake’s team.  Please reach out to us if any questions come up!  - Jana Lake’s Insurance Team "
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Molly Hill

July 27, 2026

5  out of  5
rating by Molly Hill
"Wonderful customer service from Brianna!! Process was simple and kept us up to date with every step of the process. Highly recommend!"
We responded:
"Molly, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Wilson. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jana Lake and Team "
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Robert Carlson

July 20, 2026

5  out of  5
rating by Robert Carlson
"We had an amazing experience at Jana Lake - State Farm Insurance. We worked with agent Tucker Bass and he was amazing. We were looking to change our auto and home insurance policies, and Tucker took great care of us. In less than an hour we had new auto and home insurance policies and saved over $3,000/year with the same level of coverage we currently had with a different insurance company. We highly recommend Jana Lake. Thank you Tucker"
We responded:
"Robert, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Tasheeda Johnson

July 16, 2026

5  out of  5
rating by Tasheeda Johnson
"The very first day of contact with Breyona was nothing but amazing! She walked me through everything and found me the cheapest full coverage price for my vehicle. The process wasn’t long and she was very professional."
We responded:
"Tasheeda, thank you for the fantastic review! We’re always here to support you with your insurance needs in Wilson. "
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Shantana Ashe

June 16, 2026

5  out of  5
rating by Shantana Ashe
"Its always a nice experience at the Jana Lake store.every one is always so nice and helpful."
We responded:
"Thank you for taking the time to leave such a great review, Shantana. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Joyce Claverie

June 16, 2026

5  out of  5
rating by Joyce Claverie
"They were very helpful and I was very satisfied they way they handled my situation."
We responded:
"Joyce, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jana Lake’s Team!"
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Stella Wiggins

June 13, 2026

5  out of  5
rating by Stella Wiggins
"Very nice and friendly love the atmosphere."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jana Lake’s Team. "
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Tiffany Odom

May 14, 2026

5  out of  5
rating by Tiffany Odom
"They are great with people me anything I need help with great people"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cooper Pitt

April 26, 2026

5  out of  5
rating by Cooper Pitt
"Wonderful to work with, always there for us. Highly recommend Jana Lake for all of your insurance needs."
We responded:
"Thank you so much for the 5-star rating, Cooper! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Raquel Magana

November 1, 2025

5  out of  5
rating by Raquel Magana
"Kindness goes a long way and great customer service never leaves the mind. I had been with Farm Bureau for over 10 years, unfortunately my agent left and I was assigned to a new agent Lori Thomas. I was immediately disappointed with the service and lack of help along with incorrect information I was provided. I remembered a conversation I had with Brianna H. and how detailed, patient she was and following up with a question I had. The service she provided me with left me so impressed that I switched EVERYTHING to her. Although I may pay a little bit more, I have no problems doing so when I am able to be treated with kindness, transparency, honesty and respect. Anyone I come across I do not hesitate to tell them about Brianna at State Farm. Insurance is something “just incase”, but just incase of anything I know I’d want Brianna to help me navigate in those moments. THANK YOU BRIANNA!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Melissa Howell

October 31, 2025

5  out of  5
rating by Melissa Howell
"The office team is great to work with! I know that when I call with any questions I get a quick responses! I definitely recommend Jana If you’re in the market for insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Blake Lamm

October 31, 2025

5  out of  5
rating by Blake Lamm
"Great workers. Always strive to give their customers the best insurance experience"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Gabrielle Howell

Gabrielle Howell

October 31, 2025

5  out of  5
rating by Gabrielle Howell
"Great customer service, everyone had a great attitude and helped a lot"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lisa Whitley

August 15, 2025

5  out of  5
rating by Lisa Whitley
"The customer service is outstanding."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Brianna Stephenson

July 31, 2025

5  out of  5
rating by Brianna Stephenson
"I highly recommend Jana's office to anyone. The atmosphere is always positive and encouraging. Her whole team are some of the best in the business!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kim Millinder

July 23, 2025

5  out of  5
rating by Kim Millinder
"very knowledgeable, so incredibly helpful and saved us quite a bit on our insurance. Glad we switched to Jana and her team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jason Stancil

July 7, 2025

5  out of  5
rating by Jason Stancil
"Jana has such a great team. Brianna, Courtney, Donniesha, Katelin, Tujuana and Tucker are all top notch! Definitely recommend this office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tamara Young

June 26, 2025

5  out of  5
rating by Tamara Young
"I am pleased to take this opportunity to express my sincere gratitude for the outstanding service I have received from State Farm Insurance over the many years I have been a loyal customer.

I would like to specifically commend Tujuana for her exceptional customer service. She consistently goes above and beyond to assist me, demonstrating professionalism, kindness, and a genuine commitment to her clients. Her dedication and positive attitude truly exemplify the high standards of service that I have come to associate with State Farm.

Additionally, I would like to extend my appreciation to Jana Lake for her continued support and assistance. Having been with State Farm for over 20 years, I can confidently say that I have experienced nothing but excellent service throughout my tenure with the company. My loyalty stems from the trust and confidence I have in their commitment to their clients.

Overall, I am extremely satisfied with my experience and will remain a loyal customer. I highly recommend State Farm Insurance to anyone seeking reliable and caring insurance services.

Thank you once again to Tujuana, Jana Lake, and the entire team at State Farm for your dedication and outstanding service.

Sincerely,
Tamara Young"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matou Amar

June 25, 2025

5  out of  5
rating by Matou Amar
"My grandfather conducts business with Tijuana Mulcahy, and she is extremely professional! She is dedicated to helping clients with their insurance needs. She always takes time to answer questions and address any concerns that he has! She is not just an insurance agent; she is a trusted advisor who consistently goes the extra mile for her clients. She has a kind and compassionate approach to her work, creating a positive experience for everyone she interacts with. Thank you Miss Tijuana!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lorraine Boykin

June 25, 2025

5  out of  5
rating by Lorraine Boykin
"I do business with Miss Tijuana Mulcahy, and she has a jewel of a personality! She always takes the time to answer questions and address concerns. She has a specialty for making complex insurance matters so easy to understand to the regular customer. She has a truly beautiful spirit and is an exceptional professional! It is a pleasure to work with someone so knowledgable and caring! I hope she continues her job there for years and years to come!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"